Emerald Medical Centre Lane Cove

 

Monday to Thursday 8am - 6pm        Friday 8am - 5pm       Saturday 9am - 1pm

 

 

  02 9420 0222   : 02 9420 0333   ✉ : emclanecove@gmail.com

 

 

Book Appointment

 

 

Emerald Medical Centre Lane Cove commenced practice in January 2010. Our aim is to provide holistic comprehensive medical care for all our patients. This involves treating all your medical problems. We are also active in preventative health, and our aim is to work together with you to prevent the development of medical problems and to keep you healthy.

 

 

 

Notice

 

Our practice will be CLOSED on 25 April 2024 for Anzac Day. Any emergencies, please call the after hour doctors on 13 SICK or 000.

 

2024 seasonal influenza vaccination for both govt funded and private supplies are now available in our practice. Book your appointment now to protect yourself in this winter. Click and book now.

Our practice only provide Pfizer XBB. 1.5 for COVID booster. Please call 9420 0222 to book.

 

Due to the rising cost of providing healthcare and Medicare rebates not keeping up with the cost of providing healthcare. Our practice has introduced mixed billing since Thursday 1st June 2023. Thank you for your understanding. Click here for more details.

fees last updated: 17 Jul 2023

 

Vaccination and other injection nurse-only appointments will continue to be bulked billing (no gap charges). Extra costs may apply for non-government funded vaccinations. Further gap costs apply if you need to see a doctor at the same time. 

 

 


Our Team

Service List Fees & Charges

Appointments & Opening Hours

Policies

Doctors

Nurse

Support Staffs

 

• Consultation Fees

• Cancellation Fees 

• Transfer Health     

   Records Fees 

• EMC

• ACL pathology

 


 

Our Team

Doctors

 

Dr. Carl Wong

 

Dr. Wong has over ten years experience working as a GP in the local area of Lane Cove.


Before becoming a GP, Dr. Wong worked as a community pharmacist. Having graduated from his medical degree (with honours), he has worked at a number of hospitals in Sydney and in rural areas and has since graduated to becoming a GP. He has then studied extensively in dermatology and skin cancer medicine. He is a certified provider of Implanon insertions. He has also completed Advanced Training in Suicide Prevention. He completed his Diploma of Child Health (with high distinctions).


Dr Wong enjoys seeing all the facets that general practice health care has to offer. His particular interests include child and family health, dermatology, chronic disease management and preventive health and screening.


In 2016, Dr Wong was the recipient of the Lane Cove Citizenship award for recognition of his workplace contributions to the community life of Lane Cove.


Dr Wong writes a monthly Health and Wellbeing article for The Villager Observer, a local community magazine. He is also on the Board of Directors at Sydney Community Services, a local not-for-profit organisation that provides local community services.

 

 

 

 


Qualifications:

 

Bachelor of Pharmacy (B.Pharm)
Bachelor of Medicine & Surgery (MBBS (Hons) (USyd))
Diploma of Child Health
Cert General Practice Dermatology

Advanced certificate of Skin Cancer Medicine (Bond)

Advanced certificate of General Dermatology (Bond)
FRACGP

 


 

Dr. Najiba Arian

Dr. Arian is a registered general and specialist medical practitioner with over 35 years experience in general practice and hospital settings in Australia. She spent the first 7 years of her career in Sydney's outer western hospitals where she gained a diverse range of experience in emergency care, surgery and paediatrics.

 

Over 30 years of working in various general practice settings has provided her with robust experience in clinical assessment and diagnosis of acute and chronic illnesses.

 

She has a  particular interests in women's health, mental health and dermatology, and has been vocationally registered since 1982. Najiba is bilingual and fluent in Farsi. Her Australian-Afghan heritage affords her cultural sensitivity and awareness when treating her patients.

In her spare time she enjoys continuing her professional development, staying active and healthy, spending time with her family and nurturing her garden.

 

 

 

Qualifications:


MBBS, VR

 

 

Education: Kabul University, Afghanistan. 

Professional certification: Medical Board of Australia, RACGP, and University of Queensland.

 

 

 

Previous professional employment:

 

General Practice - Macquarie Medical Centre North Ryde (2006-2010)

General Practice and Affiliate Medical Officer  - Fairfield (1986-2006)

Volunteer Medical Doctor - Red Cross and Commonwealth Rehabilitation Services (1993-1998)

Resident Medical Officer - Fairfiled (1979-1986) and Ryde Hospital (1977-1978)

Registrar at various hospitals - Afghanistan (1973-1976)

 


 

 

Dr. Norman Phan

 

Qualifications:

 

MBBS, FRACGP, Diploma of Underwater Medicine.

  

 

 

 

 

 

Dr. Darshanee Mahaliyana

 

 

Dr. Mahaliyana successfully completed the Australian Medical Council Examination in 2013 and worked in Royal North Shore Hospital for two years before joining General Practice training in rural Australia. She passed fellowship of the Royal Australian Colleague of General Practitioners examination in 2007. Before she started working at this practice, she was based on the Central Coast as a GP for six years seeing a wide range on interesting and complex cases. She also has experience working in Aged Care facilities and Aboriginal Medical facilities. She has a wide range of experience and interests, and enjoys managing patients with chronic diseases, work-related health issues and mental health. She has a particular interest in children's and women's health. 

 

Dr. Mahaliyana enjoys attending medical seminars and educational event updates, and improving her medical knowledge and clinical skills.


In her spare time, Dr. Mahaliyana enjoys travelling, classical music and reading.

 

 


Qualifications: 


MBBS, FRACGP

 

 


 

 

 

Nurse

 

Michelle Pan (RN)

 

 

 

Qualifications: 

 

Bachelor of Nursing (Australian Catholic University)
Bachelor of Science, Nursing (Fu Jen Catholic University, Taiwan)

 

Registered Nurse, AHPR 
Registered Nurse, MOHW, Taiwan

 

 

 


Support Staff

 

 

• Erna                                       

 

• Arthicha                                 

 

• Rion 

 

Our friendly and experienced receptionist are willing and able to help your visit to our practice and are there also to answer any enquiries you have.

 

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Service List

Skin Cancer Clinic

  • Skin Cancer Check
  • Skin Lesion Surgery And Cryotherapy

 

Procedures

  • Minor Surgical Procedures
  • ECG Heart Assessment
  • Allergy Testing
  • Spirometry

Women's Health

  • Antenatal And Postnatal Care
  • Pap Smear
  • Breast Check
  • Family Planning And Contraception
  • Implanon Insertion And Removal

Children's Health

  • Childhood Immunisations
  • Newborn Assessment
  • Children's Health Check
  • Developmental Assessment
  • Adolescent Health

Preventive Health 

  • Blood Tests/Collection
  • Blood Pressure Check
  • Vaccination, eg, Influenza, Travel
  • Smoking Cessation
  • Weight Management

 

 

 

 

Others 

  • Travel Medicine
  • Work Cover
  • Counselling And Mental Health
  • Men's Health
  • Pre-Employment Assessments
  • Insurance Medical Assessments
  • Driver's Medical Assessments
  • Medico-Legal Reports
  • On-Site Pathology
  • My Health Record or e-Health
  • Overseas Vaccination Record

 


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Fees & Charges

 

Mixed Billing starts from 1st June 2023

 

The following costs will be payable on the day that you see the doctor. The costs are the same for both in-person or phone consultations.

 

 

Service Description 

OUT OF POCKET

after Medicare Rebate

Weekdays/Weekends

Standard Consultation  $40    /   $50
Long Consultation   $70    /   $80
Prolonged Consultation $100    /   $110

Seniors (≥ 65yrs) without concession card

Youth (15yrs to <21 yrs)

$20    /   $30

Children under 16yrs, Concession card holders & DVA

Bulk Billed
Repeat prescriptions/ repeat referrals   $10 
Private patient (without Medicare) Private fee apply*
Travel vaccination/ non-NIP vaccination Extra cost apply*

Price last updated : 8 Mar 2024

 

Please refer to Department of Health and Aged Care / MBS online services.

*Please ask our reception staff for more details.

*Costs may be vary depending on your circumstances.

*Please note the surcharge fees will apply for the card payment.

 

 

Cancellation/ Non-Attendance

 

We understand that plans can change. Please inform us as soon as you can if you are unable to attend your appointment.
Any non-attendance or changes to your appointment within 2 hours notice will attract a cancellation fee of $40 late-cancellation/ non-attendance fee. This is payable prior to your next visit. 

 

Transfer Health Record Fee

 

There is a $30+GST admin fee for transfer of medical records.


Australian law (NSW Health Records and information Privacy Act 2002) stipulates that individuals do not own their medical records. The medical centre owns the medical records as commercial documents; is responsible for the secure storage and maintenance of your health record. You are entitled to access your medical record, however an administration fee will apply if printing, emailing, or sending to a third party.

 


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Appointments and Opening Hours

 

Our Opening Hours

  • OPEN 6 DAYS
  • Monday to Thursday: 8am to 6pm
  • Friday: 8am to 5pm
  • Saturday: 9am to 1pm
  • Sunday: CLOSED
  • Public Holidays: Varied (Call surgery to confirm)

Appointments & Walk-In

  • Please call us or book online via Book Appointment for an appointment. 

  • Longer consultations are available, please advise the reception staff if you require extra time.

  • Urgent  issues will be triaged. Emergencies will always be given priority.

  • Walk-ins will be allocated the first available consultation, and will usually be required to wait.

 

ACL Pathology Collection Hours:

  • Monday to Friday: 8:00am to 12:00pm (Excludes public holidays). 
  • Saturday: 9:00am to 12:00pm
    Waiting time can vary depending on daily circumstances. Please leave at least an hour for your schedule.
    Any feedback for pathology, please contact Australian Clinical Labs via https://www.clinicallabs.com.au/contact-us/

 


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Policies

 

Referrals

  • Please see our doctors if you require a referral to see a specialist, psychologist, or other health care provider etc. As it can take time to fully understand your problem and also to write a detailed referral for you, please be considerate in allowing an adequate time for the doctor to see you before your planned specialist appointments.
  • For Mental Health Care Plans and other Health Care Plans, please make a longer appointment so the Doctor has time to accommodate all your requests.

 

Privacy Policy

  • Your medical record is a confidential document and your privacy is important to us. It is the policy of this practice to maintain security of personal health information at all times, and ensure this information is only available to authorised members of staff.
  • For more information about our Privacy Policy, please refer to EMC Privacy Policy

 

 

After Hours Services

  • We open long hours, six days a week to accommodate those in need. However, we also do have an after-hours service. (Phone 137425 or 13SICK)
  • In the event of emergency and our surgery is closed, please ring 000 for an ambulance.
  • Home visits are available for regular patients who reside within 5 km of the practice and at discretion of the doctors. Please ask our receptionist for more details.

 

Pathology Policy

  • Pathology and test results will not be given out over the phone. This is because of patient confidentiality and also the need to often explain the results in person. You will kindly need to arrange a face to face  appointment with your doctor to discuss your results.
  • Some pathology tests can take longer to perform than others. Please consult your doctor as to when to return for review for results.
  • We do recall patients with significant abnormal results, so please ensure your contact details are up to date.

 

Compliments And Complaints

  • If you have suggestions, comments or unhappy with the service you have received, please contact us in writing or by email (emclanecove@gmail.com). Download form

  • Alternatively you can contact the Health Care Complaints Commission, Locked  Bag 18, Strawberry Hills NSW  2012.

 

Reminder System

  • Our practice is committed to preventative care. We will issue you with a reminder notice from time to time when considered necessary by our Doctors, such as in the case of result recalls, and when asked by the Health Department.

 

Zero Tolerance Policy

 

Aggressive behaviour and any form of verbal or physical abuse to our staff will not be tolerated.
We are here to help, not to be hurt. Please be patient as we do our best to help you.

 

 


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 Need more information?
Please Contact us